Telephony settings

The Telephony page allows you to change settings relating to the telephony connection settings.

Server details

This text box should contain the name or IP address of your telephony server. The TCP port number used to connect the client to the server can be changed by appending a colon and the desired TCP port number to the end of name or IP address (port forwarding would need to be configured on the firewall to support this). TLS connections can also be supported using this technique. Click here to see section on server firewall ports for further information.

Customer

Enter Customer name.

Extension

The Extension option contains the local user's extension number. If the client is configured with "?" as the extension number, NCTI premium for PC will ask the user to enter his extension number each time NCTI premium for PC is started. This particular feature has been designed for TS/Citrix environments, allowing the user to roam between desks but still enabling them to easily control the extension number at their selected hot desk.

Voice mail PIN

Enter the PIN for your voice mail.

Click the "Save" button to store any new/edited information or click the "Cancel" button to discard any new/edited information.